Privacy policy


RAC SPA
is careful to preserve your privacy and your personal data, in accordance with Belgian legislation on the matter (General Data Protection Regulation). All personal information that you provide through our various services (online or via paper forms) is thus treated in a completely confidential manner. You can use our services for various reasons: to inform you about our events and our infrastructure, to subscribe to one or more newsletters, to participate in one of our events by free invitation, to contact us via online forms, to respond to satisfaction surveys following an event, participating in competitions or even using the wifi network made available during an event.
In this context, our privacy policy details:
  • The data collected
  • Our use of the information collected
  • Access and updating of data
  • Data transmission to third parties
  • Data protection
  • Links to third party sites and social networks
  • Updating our privacy policy

The data collected

I. Via our online services
Your personal data is collected when you use one of our following online services: Registration for the RAC SPA season, free registration for an event, registration for our newsletters, request for information via forms contact on all our websites, participation in contests via our social networks, satisfaction surveys or even the use of the wifi network made available during an event. This personal data may include, depending on the service used: surname, first name, sex, year of birth, postal address, telephone number and e-mail address. For security and control reasons, in particular the age required when an online request via our different websites, providing personal (and truthful) data is a mandatory online condition. Please also note that cookies may be used when you visit our websites. These cookies are small text files stored in your internet browser which allow you to store your preferences on each visit. No personal or nominative information is collected via these cookies.
Finally, entering your e-mail address on the public wifi network access page allows you to benefit from a free connection within the entire infrastructure. The connection date (s) and time (s) are also collected.

II. Via paper forms
Your personal data is collected when you use one of our paper services, namely: the use of free invitation cards to one of our trade fairs / events, the purchase of a daily entry at the counter reception of the event, or registration for various activities (entertainment, sporting events, etc.) on site, at counters or counters set up for the occasion during our events. This personal data may include, depending on the nature of the event: surname, first name, sex, year of birth, postal code, country, professional activity sector, telephone number and e-mail address. This information is essential for security reasons on our various events.

III. Image rights
By participating in one of our events (sporting events), you are at any time likely to be photographed or filmed by one of our licensed photographers and cameramen. Please note that reproduction of images of groups or crowds at public events is permitted without permission from individuals, as long as it does not infringe upon privacy. If this is the case and you wish to have content published on one of our websites or our Facebook pages removed, you can send us your request by contacting us by e-mail at info@racspa.be .

Our use of the information collected
The data we collect allow us to send you all the information relating to our sporting events for which you have explicitly expressed an interest by registering for the season RAC SPA.

Access and updating of data
As mentioned previously, when you subscribe to one of our newsletters, when registering for or participating in one of our events, you authorize us to collect your personal information and to process or use it at specific purposes in order to send you the requested information.
You have the right, at any time, to withdraw your consent by various means:
  • By clicking on the unsubscribe link at the bottom of each newsletter sent by us
  • By contacting us via the e-mail address info@racspa.be
  • By sending us your request by post to the following address:

Data Protection Department
RAC SPA
Rue Jules Feller 1
4800 Ensival
Belgique
You can also modify and update your data, or find out what data we have about you by contacting us through this e-mail or postal address. Please note that we will only consider written requests.

Data transmission to third parties
We never pass on the personal data that you have shared with us to commercial third parties or partners. Your data is never used for purposes other than those described in this privacy policy.

Data protection
We implement the appropriate and necessary security measures from an administrative, technical and physical point of view, in order to protect your personal data from destruction, loss, alteration, access, disclosure or the accidental, illicit or unauthorized use of these.

Links to third party sites and social networks
Our various websites may contain links to sites or social networks managed by third parties. The confidentiality rules set out in this document do not apply in any way to these other sites and networks. We advise you to consult the own privacy policies issued by these third parties.

Updating our privacy policy
Please note that this privacy policy is subject to change based on changes to our services but also any feedback received from our customers. This document will also be adapted if the data protection legislation changes. In the event of a substantial modification, we will notify you by means of a communication visible on our site and indicating the date of the last modification in the header of this document.